STEMO again defended its status as SAP Certified Partner Center of Expertise

08.11.2018


 

After successfully completing an SAP audit, SAP Certified Partner Center of Expertise certification of STEMO was extended for a further 2 years by May 31, 2020.

STEMO has met SAP's rigorous SAP Customer Support and SAP PartnerEdge VAR program requirements and recommendations.

The SAP Certified Partner Center of Expertise certification entitles the SAP partner to sell the software support service.
Stem as VAR (Value Added Reseller) is the first and only customer contact point for SAP based software solutions.
To ensure high-quality customer support, the Certified Partner Center of Expertise must have a well-developed infrastructure that includes:

  • • technical infrastructure
  • trained and certified maintenance consultants
  • documented processes, consistent with the high SAP support standards and strict customer complianc

In order to use the service, SAP clients must have a contract for such support. There are two options - either SAP directly, the so-called SAP delivered support that is difficult to use by clients because the client must build such a center within its structure or VAR Delivered Support - maintenance is through a partner SAP, such as STEMO.

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